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Insight into ServiceNow Training

Master the intricacies of ServiceNow with SSR Software Trainings' ServiceNow Training Program. Led by certified ServiceNow trainers, our comprehensive course ensures a solid grasp of fundamental concepts, including IT configuration, data management, user administration, application processing, and service administration. Participants will engage in hands-on learning with two real-time projects, preparing them for industry challenges. The training is designed to facilitate success in ServiceNow certifications such as Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS), and Certified Application Developer (CAD). Elevate your ServiceNow expertise by learning from experienced mentors. Join SSR Software Trainings for a ServiceNow certification course and become a key player in the digital transformation landscape.

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What Makes Learning ServiceNow a Valuable Pursuit ?

  • Key Industry Focus : Learning ServiceNow becomes a highly valuable pursuit given its strategic position in the IT Service Management (ITSM) segment and the rapid evolution of ITSM in the digital transformation era. As ServiceNow holds the leader position, professionals equipped with ServiceNow expertise are in substantial demand globally. The continuous growth in demand over the years highlights the platform's critical role in modern organizations. According to payscale.com, the average salary for certified ServiceNow professionals is $112,000, indicating lucrative career prospects. This combination of leadership in ITSM, increasing global demand, and competitive salaries makes learning ServiceNow a compelling and strategic choice for professionals aiming to excel in the dynamic field of digital transformation.

Why SSR Software Trainings ?

  • Certified ServiceNow Trainers : SSR Software Trainings provides ServiceNow courses led by certified trainers with extensive expertise in the platform. Learning from certified professionals ensures a high-quality training experience.
  • Comprehensive ServiceNow Training Program : The ServiceNow training program at SSR Software Trainings covers a wide range of topics, ensuring participants gain a comprehensive understanding of ITSM concepts, configuration management, user administration, and more.
  • Real-World Projects : The training seamlessly integrates theoretical knowledge with hands-on practical applications. Participants engage in real-world projects, gaining practical experience in implementing and optimizing ServiceNow solutions.
  • Certification Preparation : SSR Software Trainings offers guidance and support for ServiceNow certifications, including Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS), and Certified Application Developer (CAD). Preparing for and earning certifications is a key aspect of validating one's skills and enhancing professional credibility.
  • Industry-Relevant Expertise : SSR Software Trainings is committed to providing participants with industry-relevant expertise. The program is designed to empower learners with the skills sought after in the ITSM and digital transformation fields.
  • Flexible Learning Options : The training program provides flexibility with various learning options, including online classes. This flexibility allows participants to tailor their learning experience to their schedule and preferences.
  • Hands-On Learning Approach : The hands-on learning approach ensures that participants not only understand theoretical concepts but also gain practical skills that can be applied in real-world scenarios.
  • Advanced Study Materials : Participants receive access to advanced study materials, allowing them to delve deeper into ServiceNow concepts and reinforce their learning. This additional resource supports a thorough understanding of ITSM and ServiceNow capabilities.
  • Community Engagement : SSR Software Trainings fosters a learning community where participants can engage with peers, trainers, and industry professionals. Networking opportunities within the community enhance the overall learning experience and provide ongoing support.
  • Proven Track Record : SSR Software Trainings has a proven track record of success, with learners gaining valuable skills and achieving career advancements in the ServiceNow and ITSM field. A track record of success demonstrates the effectiveness and impact of the training provided.

ServiceNow Corporate Training

Elevate your proficiency in ServiceNow through SSR Software Trainings' ServiceNow Corporate Training Program. Guided by certified ServiceNow trainers, our comprehensive course ensures participants master key ServiceNow concepts, covering areas such as IT Service Management (ITSM), configuration management, user administration, and application processing. The training seamlessly integrates theoretical understanding with hands-on practical applications, empowering your team to excel in implementing and optimizing ServiceNow solutions. SSR Software Trainings offers top-notch online ServiceNow corporate training, emphasizing real-world projects to provide invaluable hands-on experience. Participants also gain access to advanced study materials, free recorded ServiceNow training videos, and valuable tutorial content. Join us to empower yourself with industry-relevant knowledge and achieve success in ServiceNow proficiency.

Course Detailsclock45 Days

  • Overview of ServiceNow as an IT Service Management (ITSM) platform
  • Understanding the role of ServiceNow in enterprise solutions

  • Exploration of the ServiceNow architecture
  • Components such as instances, tables, forms, and fields

  • Designing and customizing the ServiceNow user interface
  • Creating forms, lists, and other UI elements

  • Basic administration tasks in ServiceNow
  • User and group management, access controls, and security configurations

  • Understanding and configuring incident management processes
  • Handling incident records and workflows

  • Overview of change management in ServiceNow
  • Configuring change workflows and approvals

  • Designing and managing the ServiceNow service catalog
  • Creating and maintaining service catalog items

  • Introduction to CMDB concepts in ServiceNow
  • Managing configuration items and relationships

  • Creating and customizing reports in ServiceNow
  • Designing dashboards for data visualization

  • Integrating ServiceNow with other systems
  • Configuring and utilizing automation workflows

  • Overview of IT asset management in ServiceNow
  • Managing and tracking IT assets

  • Implementing performance analytics in ServiceNow
  • Analyzing and visualizing performance metrics

  • Introduction to scripting languages used in ServiceNow (JavaScript)
  • Writing scripts for customization and automation

  • Exploring the ServiceNow mobile app
  • Configuring and managing mobile solutions

  • Application of ServiceNow concepts through hands-on projects
  • Practical experience in solving ServiceNow-related challenges

  • Guidance and support for ServiceNow certifications
  • Strategies for successful certification exams

  • Exploring advanced ServiceNow features and functionalities
  • Continuous improvement and optimization strategies

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